Intercom

Role
Senior Designer

Team
Intercom Brand Studio: Scott Smith, Kyle Benson, Josh Miranda, Susan Payne, Chelsea Spratling, Jason Yim, Lily Wang.

About
I was lucky enough to have the opportunity to join the always-talented Intercom Brand Studio team, a team I had admired for the longest time. During my time with them, I took on several roles and responsibilities: I crafted distinct identities for both internal and external projects, ensuring they were tailor-made to represent their unique characteristics. I was deeply involved in storyboarding and brought product UI to life through nuanced animations. I played a pivotal role in creating, scaling, iterating, and owning the Design System specifically for Intercom.com. Additionally, I designed captivating landing pages and published them in Contentful using my skills in CSS and JavaScript. Lastly, I took on the role of Art Direction for various internal projects and orchestrated collaborations with external vendors to ensure brand consistency and premium quality.